Shipping Policy – Bytenovas

At Bytenovas, we strive to ensure that your shopping experience is as seamless as possible, which includes offering reliable and efficient shipping services. Our Shipping Policy provides important information regarding the shipping process, including delivery times, shipping rates, and terms of service.

1. Shipping Methods and Delivery Times

  • Domestic Shipping (United States):
    We offer standard and expedited shipping within the United States. Typically, orders are processed and shipped within 2-3 business days of receiving your order. Estimated delivery times are as follows:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days

  • International Shipping:
    We also offer international shipping to select countries. International orders may take 7-14 business days for delivery, depending on the destination and the shipping method chosen.

Note: Delivery times may vary based on the shipping carrier and customs processing times.

2. Shipping Rates

Shipping rates are calculated at checkout based on the weight, dimensions of your order, and the shipping destination. You will be able to view the available shipping options and rates before completing your purchase.

  • Free Domestic Shipping: We offer free standard shipping on all orders over a certain amount within the United States. The minimum purchase required for free shipping will be displayed during checkout.

  • International Shipping Rates: Shipping costs for international orders are calculated based on the destination, weight, and shipping method. Please note that customs duties and taxes are the responsibility of the customer and may vary by country.

3. Order Processing

  • Order Confirmation: After placing your order, you will receive an email confirmation containing your order details. Please ensure the accuracy of your shipping address before confirming the order.
  • Processing Time: All orders are processed within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Restricted Countries: Due to shipping carrier limitations, there may be certain countries where we are unable to deliver. If we are unable to fulfill your order, you will be notified, and your order will be refunded.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information so you can monitor the delivery status of your package. You can also track your order by logging into your Bytenovas account.

6. Shipping Delays

While we strive to ensure timely delivery, Bytenovas is not responsible for any shipping delays caused by third-party carriers, customs processing, or unforeseen events. If there are any issues with your shipment, please contact the shipping carrier directly using the tracking number provided.

7. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, it becomes the responsibility of the customer. If your package is lost or stolen, please contact the carrier or the shipping service for assistance. Bytenovas is not liable for lost or stolen packages once they are confirmed as delivered.

8. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at contact@bytenovas.xyz. We will make every effort to accommodate address changes before your order is shipped, but we cannot guarantee changes after the order has been processed.

9. Customs and Import Duties (International Orders)

  • Customs Fees: For international orders, customs duties and taxes may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
  • Customs Delays: International shipments may be subject to delays due to customs inspections. Bytenovas has no control over customs delays and is not responsible for any delays caused by customs procedures.

10. Customer Support

If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service team:

  • Email: contact@bytenovas.xyz
  • Phone: 267-757-8785
  • Address: 998 Linda Street, Newtown, Pennsylvania, United States

Bytenovas – Thank you for shopping with us. We strive to provide a fast and reliable shipping experience to ensure you receive your beautiful traditional attire in a timely manner!